KVKK Policy

As BROTMAS.COM.TR, we attach great importance to the protection and confidentiality of the information of BROTMAS.COM.TR website users (“User”). This Privacy Policy (“Policy”) aims to inform users about how BROTMAS.COM.TR uses the information collected through the website, the responsibilities of users, and the rules regarding the protection of confidential information.

1. INFORMATION WE COLLECT

When you use the BROTMAS.COM.TR website, certain information is collected for purposes such as creating your membership record, providing the products/services you request, and processing payments. User data is processed when users use the website, wish to submit requests, suggestions or complaints to BROTMAS.COM.TR, or for other reasons arising from the use of the website. In this context, specific information such as users’ full name, contact information, payment information, and request/suggestion/complaint details may be collected.
We also use data collection technologies that allow us to record certain movements of users and match device information with actions performed on the platform in order to provide the best website experience. Please review the relevant document on our website for information regarding the use of data collection technologies.

2. PURPOSES OF USING THE INFORMATION

BROTMAS.COM.TR uses the information collected through the website mainly for the following purposes:
• To provide services to users through the website,
• To communicate with users and respond to their requests and complaints,
• To manage financial and accounting processes related to payments,
• To promote our services; manage advertising and campaign processes,
• To improve/develop our products and services based on user feedback,
• To customize our services according to user preferences, habits, and areas of interest,
• To identify and resolve system issues on the website; manage information security processes,
• To measure user experience through identification technologies and improve website performance.

For detailed information regarding BROTMAS.COM.TR’s purposes of processing customer personal data and other issues related to data processing, please review our Personal Data Protection Policy on the website.

3. TRANSFER OF INFORMATION TO THIRD PARTIES

The information you provide through the website may be transferred to third parties for the purposes listed above (e.g., sharing information with technical support service providers). In this context, your information may be shared with our business partners and suppliers.
Additionally, when legally required, your information may be shared with authorized persons, institutions, and organizations. Except for the purposes described and situations required for service provision, your information will not be transferred to third parties.

4. STORAGE AND PROTECTION OF YOUR INFORMATION

Your information is stored for the duration required by the purpose of collection. If a specific retention period is mandated by law, we comply with that duration.
BROTMAS.COM.TR takes necessary technical and administrative measures to protect the systems, servers, and databases where your information is stored against security threats (cyberattacks, hacks, etc.).
The payment infrastructure is provided by Iyzico. BROTMAS.COM.TR stores the first six and the last two digits of the credit card. To match the user’s existing Iyzico accounts and enable the use of saved cards, the phone number registered in the app is used to query Iyzico membership and guide the user accordingly.
The user accepts full responsibility for the security, storage, and confidentiality of system access tools (username, password, etc.) used to access the services provided via the website.

5. ACCURACY AND UPDATING OF INFORMATION

Users are responsible for the accuracy and currency of the information they provide. You must ensure the information you share is accurate and update it in case of any changes.
You can update your information via the website or by contacting BROTMAS.COM.TR customer service.
If you provide information on behalf of another person, you declare and warrant that the information is accurate and that you have the right/authorization to share it.

6. REDIRECTIONS TO THIRD PARTIES

The BROTMAS.COM.TR website may include links to third-party websites not operated by BROTMAS.COM.TR. When you visit such websites, you become subject to their privacy policies and terms of use.
BROTMAS.COM.TR is not responsible for the policies or practices of such third parties.

7. LIABILITY

BROTMAS.COM.TR is not responsible for any direct or indirect damages or expenses arising from errors, interruptions, delays, viruses, failures, and/or system malfunctions that may occur during the use of the website.