Privacy Policy

BROTMAS.COM.TR Privacy Policy

At BROTMAS.COM.TR, we attach great importance to the protection and privacy of the information of users (“Users”) of the BROTMAS.COM.TR website. This Privacy Policy (“Policy”) aims to inform users about how BROTMAS.COM.TR collects and uses information through its website, the responsibilities of users, and the rules regarding the protection of confidential information.

 

1. INFORMATION WE COLLECT

When you use the BROTMAS.COM.TR website, certain information is collected for processes such as registering your membership, providing the requested products/services, and processing payments. Users’ data is processed when they use the website to submit requests, suggestions, complaints, or for other reasons arising from the use of the website.

The information collected may include:

• Name and surname
• Contact information
• Payment information
• Request, suggestion, or complaint details

We also use data collection technologies that allow us to record certain user actions, match them with device information, and monitor operations performed in the application to ensure the best user experience. For more information about the use of data collection technologies, please refer to the relevant document on our website.

2. PURPOSES OF USING INFORMATION

The information collected via the website is primarily used for the following purposes:

• Providing services to users through the website
• Communicating with users and resolving their requests and complaints
• Managing financial and accounting processes related to payments
• Promoting our services, running advertising and campaign processes
• Improving and developing our products and services based on user feedback
• Customizing services according to users’ preferences, usage habits, and interests
• Identifying and resolving system issues on the website, and managing information security processes
• Measuring user experience and improving website performance through identification technologies
  
  

  These purposes reflect the general use of the information collected through the website. For more details on BROTMAS.COM.TR’s purposes for processing personal data and other related matters, please refer to our Personal Data Protection Policy on the website.
  
  

3. SHARING INFORMATION WITH THIRD PARTIES

The information you provide through the website may be shared with third parties to achieve the purposes mentioned above (for example, sharing information with a technical support service provider for website support). This may include sharing with our business partners or suppliers involved in providing products/services.

Additionally, your information may be shared with authorized persons, institutions, and organizations if required to fulfill legal obligations. Other than the purposes explicitly stated and necessary for service provision, user information will not be shared with third parties.

 

4. STORAGE AND PROTECTION OF INFORMATION

Your information is stored for the duration necessary for the purpose of collection. If legislation specifies a mandatory retention period, compliance with that period is ensured. BROTMAS.COM.TR takes necessary technical and administrative measures to protect its systems, servers, and databases from data security threats (cyberattacks, hacking, etc.).

Payment processing is provided by Iyzico. BROTMAS.COM.TR stores the first six and last two digits of credit card numbers in its system. To allow users to match their existing Iyzico membership and use their saved cards on BROTMAS.COM.TR, a query is made using the registered phone number. If a membership exists, the user is informed and guided to add the card.

Users accept full responsibility for securing their access credentials (username, password, etc.) and ensuring they are kept confidential from third parties to use BROTMAS.COM.TR services.

 

5. ACCURACY AND UPDATING OF INFORMATION

Users are responsible for the accuracy and currency of the information they provide. Information must be truthful and updated in case of changes. Users can update the information shared with BROTMAS.COM.TR via the website or by contacting customer service at any time.

If you provide information on behalf of someone else, you are deemed to have guaranteed that the information is accurate and that you have the right or authorization to share it with BROTMAS.COM.TR.

6. THIRD-PARTY LINKS

The BROTMAS.COM.TR website may provide links to third-party websites not operated by BROTMAS.COM.TR. When visiting any such links, you are subject to the privacy policies and terms of use of the third party. BROTMAS.COM.TR is not responsible for the policies or practices of these third parties.

 

7. LIABILITY

BROTMAS.COM.TR is not responsible for any direct or indirect damages or costs arising from errors, interruptions, delays, viruses, faults, or system failures that may occur during website use.